06 Nov 2020 | 0
How your users
feel about your product says a lot about how well you know them. It also shows
the extent of research and user testing gone behind creating the product.
Take the example
of a mattress startup that wanted to create a unique product that tries to
address all the pain points generally associated with a mattress. What did it
do? It turned to gamification and hired evaluation experts – volunteers
who would get paid for evaluating new products. After six months of user
experience testing, the startup was able to obtain constructive feedback
for its product as well as for its upgrades. Today, its mattresses are some of
the best in the market.
How? It is
because of the power of user experience testing and feedback, the most
critical parts of a product’s evaluation process.
If you are a startup or a manufacturer, you should consider hiring product enthusiasts and pay them for surveys and testing. Here are four reasons why.
1. Confirm the Purpose of Your Product
Why did you
create your product? To fill a purpose and help your users achieve something.
Correct? When you follow the Agile methodology adopted by software
engineers for your product’s manufacturing cycle, you are essentially
reconfirming this purpose.
User experiences
help you observe if the projected
purpose aligns with what your users think about your product. Does the
mattress provide them with superior comfort and long-lasting slumber support as
you had imagined? Are they happy or frustrated? Is the product worth its cost
that you have in mind? Do the users think so? Or are there any gaps in user
experience?
This is the type of information that is critical in a product’s iterative manufacturing process. It is also a part of modern marketing tech processes adopted by companies around the world.
2. Test with Different Persons
The power of
user experience testing is in its scope. For instance, Nuuper.com, a B2B market
research company with a focus on product evaluation, enables companies
to test their products by a wide range of volunteers. They can be subject
matter experts or general users in different age groups.
This way you get feedback from a variety of users, who could be your potential customers in future. This is often a challenging activity for businesses as there is no way to get them all in one place. With Nuuper.com, such evaluation experts can be found in one place. And this is not just limited to any one sector. Companies and products across sectors and niches can find volunteers for beta testing.
3. Carry Out Different Types of Tests
When it comes to
customer feedback, you want it for all the aspects of your product. Its
look, usability, longevity, comparable quality, and cost. For this, you can hire
volunteers and pay them for surveys. Or you could send the product to them,
ask them to use it for a week, and then provide the feedback. This
gives you a lot of data to work with, which can eventually improve your
product’s evaluation process.
A lot of companies
including product manufacturing startups do this. Here are some common options:
·
Cash for evaluation of a product prototype
·
Getting paid for surveys with detailed multiple-choice questions (MCQs)
·
Market research survey
·
Testing for usability (UX) and
UI (for apps and websites)
· User opinions on advertising and marketing aspects of your product
One of the
reasons why those paid reviews on ecommerce portals do not seem honest is
because the feedback could be biased. The reviewer either gets the product for
free or gets something (money or vouchers) equally substantial in return. This
doesn’t really help because you are not getting the true picture of your
product.
With Nuuper.com, the focus is on getting honest and unbiased feedback. This means you will get a proper idea of what your users think are the pros and cons of your product. This is the way it should be.
Nuuper.com strives to put products and their
workflow first, which will allow you to gain honest and true customer
feedback. Gone are the days when you had to painstakingly reach out to beta
testers, convince them with gamification, and then initiate the testing. With
Nuuper.com, it’s straightforward. Just sing up on the website, mention your
requirements, and you are ready. Try now.